Coronavirus

Exciting News!! – We are pleased to announce we are coming back, and can begin to see our patients face to face again from the 8th of June.

Urgent Care – patients who have had dental emergencies during lockdown, and who may be part way through treatment

A member of the team will contact you shortly to discuss and arrange where necessary a follow up visit where we can provide any further temporary treatment required.  Please be aware at this stage we are unable to provide permanent treatment.

Postponed routine appointments -examinations & hygienist appointments

We will be working hard to ensure our team contact you as soon as they can, to reschedule overdue appointments.  We will be extending our hours temporarily to allow us not only to catch-up but to ensure we limit patient and staff numbers within the building adhering to social distancing guidelines.

Orthodontics  –

Sian will be able to review and continue with her existing orthodontic patients resuming active treatment, and we will be in contact with you to arrange an appointment.

Aesthetics –

Will resume hopefully towards the end of June beginning of July.

There are restrictions to some of the treatment we can provide but our priority is to ensure that patient and staff safety is not compromised meaning you will find we have implemented changes to how the practice is usually run.

A full patient Journey during Covid 19 Pandemic explaining what you need to know before, during and after your appointment will be available on the practice website and social media shortly in the mean time important points to note:

STRICT NO ENTRY POLICY

YOU MUST NOT ENTER the practice unless you have been instructed to do so. 

When attending appointments we will ask you wait in your vehicle until you are asked to enter, (those without their own transport should wait outside)  a member of staff will meet you at the entrance and escort you directly to the surgery.

Patients wishing to arrange ,rearrange, check, confirm or cancel appointments, purchase sundries, enquire how to join practice etc must do so by telephoning the practice.

You MUST NOT ATTEND if

  • You feel unwell
  • You have any of the Covid-19 symptoms –
  • New or Persistent cough,
  • High temperature
  • Loss of or change to smell or taste
  • You have tested positive to Covid-19 in the past 7 days
  • You are awaiting results of Covid -19 test
  • You live with someone who has symptoms or tested positive within the last 14 days.

Please keep checking our practice website and our face book page for further updates.

Look forward to seeing you soon

Dental Team

Patient journey

Advice for Patients Attending Main Street Dental during Covid–19 pandemic

The whole team at Main Street are working hard to ensure that your visit to the dental practice will
be a pleasant, effective, and most importantly a safe experience.

The procedures and protocols that were routinely part of safe delivery of dental care are already
well developed and practised at Main Street Dental. With the COVID-19 pandemic, we have
upgraded these routines to ensure that we are offering you the latest in safe dental environments.
The risk of virus particle contamination is managed carefully in all areas of the building and
surgeries.

If you are unwell for any reason it is better to not come to the Dental Practice. If you suspect you have symptoms of COVID-19 please stay at home and follow NHS guidance.

Patient Journey – How we will look after you before, during and after your visit

Before your appointment:
Our reception team will call you to complete as much of the necessary administration as possible
before your visit. This will include updating your medical history (we will send you a link to complete this)
Preparation at home:
In order to reduce time spent in communal areas at Main Street Dental we kindly ask you to:
Brush your teeth at home It will not be possible for you to do so at Main Street Dental
Ideally we would prefer that you do not use the Main street dental toilet facilities but if that is not
possible, please alert a member of the team.

Order any oral health supplies from home via phone so that we can have them ready for you to
collect after your appointment.
Complete any paperwork at home and  bring it with you.
Do not bring anyone with you. If a family member drives you to the practice, they should wait in the car; we will of course welcome carers who may need to accompany you, please inform our reception team prior to attending as we will also need to ensure it is safe for to do so.

We ask that you where possible to please pay for your appointment in advance. We only accept card
payments at this time.

If you or anyone in your home have any symptoms, either a high temperature or a new continuous cough, do not go to a GP practice, Dental practice or pharmacy or hospital.

You do not need to contact 111 to tell them you are staying at home.  Only use the 111 online coronavirus service if you feel you cannot cope with your symptoms at home, your condition gets worse, your symptoms do not get better after 7 days. Only call 111 if you cannot get help online.

 
 

If yes, to protect yourself and others please stay at home and search ‘nhs coronavirus’ for advice and to access the 111 online coronavirus service or call NHS 111

DO NOT COME TO THE PRACTICE

Find out more at gov.uk/coronavirus

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At present we are having a problem with our main phone line.

Please use the following number to contact the practice:

01928 732794

07592 580187

We hope to have the normal number back in operation soon.

You may also use email to contact reception:

reception@mainstreetdental.co.uk

Apologies for the inconvenience which is beyond our control

Please check the Coronavirus Page for details of arrangements for emergency dental care.

Just to keep you updated:
Please see our updates on our Coronavirus page

Keep safe – Keep well – Keep brushing.

Main Street Dental Team

At your next visit why not ask about teeth whitening.

Did you know that teeth whitening is only legally carried out by a qualified Dental Professional?

Do not compromise.

 

Opening times during the festive season.

The practice will close after Monday 23rd December.

The practice will re-open on Thursday 2nd January 2020.

During this closure, patients of the practice may phone for details of the emergency numbers.

Please note that the call-out fee is £80 plus the cost of any treatment.

 

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